Customer Testimonials
Uftring is second to none! When it comes to SERVICE! Not to mention SALES!! Our relationship started as anyone’s would! It has grown to way more than that! If you are looking to buy or for service, do yourself a favor and go to Uftring!!!!!
Thanks Kendall for a great car buying experience!
Met with Mr. Pat McDaniels & finalized the deal. All expectations met.... just wish the final paper signing process becomes a much more streamlined time savings process.
I understand even professional mechanics might not pinpoint a rough starting diagnosis cause and agreed to pay extra for having the dealer check out my ford. So no trouble found didn’t bother me but the extra “misc. and environmental” 30 bucks at payment time made me ask why. After some double speak about paying for use to of machines and technicians I have decided UFTRING doesn’t deserve to be my “go to” service provider anymore. Maybe I should be more selective going forward.
Effortless and simple
I was given a next day appointment, which was great. They took the car in immediately and 2 hours later I was driving home! They changed a rear brake light, rotated the tires and did an oil change. Everyone was very nice and the price was less than expected. All in all, very good experience and I will definitely be back as needed. Thanks Uftring Service Dept
Ford recall
Service was great. Hannah helped me through the process and was very pleasant to work with. However, I was supposed to have a courtesy ride back home and after waiting a half hour, he was a no show, so I had to call for a ride.
Great experience purchasing from this location. Be sure to ask for Logan Wolfe when you arrive!
Drove 350 miles to get a used VW,,, and expected lots of run around….but on the contrary, Rob was awesome,,, for a smaller deal he treated me like a longterm Ford Client.. Very pleased with the Car , and it was exactly what they descibed…. Rob & Nelson , Thank You for the great service A Big thumbs up to this Dealership!!!
Chad Allen is a top-notch salesman. He listened to what I was looking for and he bent over backwards to help me find the right vehicle at the right price. His attention to detail and focus on the customer was outstanding. I would recommend him to any of my friends.
Work was done as promised in a timely fashion. My service representative Travis was extremely helpful.
I had a recall on my 2015 Ford F-150 and the service tech that came out his name was Hunter, he fixed the recall on my truck and he answered all my questions he was a great. I would definitely recommend of dream Ford for your repairs and services
Jazmin was wonderful to work with. She was very knowledgeable about the all vehicles I looked at and patient. Her manager Josh was also extremely helpful. Love my new Ford!
The service was great. Everyone was friendly and helpful. The waiting area was very comfortable. I would definitely recommend them to others.
Mobile tech was very professional and polite. Explained everything she was doing and asked and listened to my concerns. I highly recommend this tech. A+A+
I purchased a car at Uftring and the driver seatbelt slide adjuster was broken and a trim piece on the car was coming off. I took it in and the service department took care of the issues. We were very impressed with the service we received. We will definitely go back again.
It was a safety recall to update the rear camera software
Service employee came to my house for a transmission cable recall. He was very efficient and friendly. Great service .
Dane made my purchase a delight. He was respectful curious and I felt he wanted me to do what was best for me. When I returned to get the spare tire cover he helped me with settings in my car. Thank you Dane for all you help.
Jazmin did a wonderful job throughout the entire buying process. She is a very knowledgeable person and carries herself with the upmost level of professionalism. Very happy with my purchase and will definitely buy from her again
We had a great experience with Uftring Ford! Our salesman Louis was very patient and kind, especially after we test drove 5 or 6 cars. Uftring took very good care of us and we have an amazing car. Definitely will be going back.
Shelby in the service department is fantastic. I voiced some concerns over an incident and she was as professional as can be and helped me get things worked out. Her and Regina are both great!
I like your service of picking up and dropping off the truck. They followed up timely.
Recall on trans
Dealership made it easy for a ECM reprogramming recall by accomplishing it at my home.
The service turnaround time was awesome. The same day the shop was able to address a recall issue and the car was done the same day. That is definitely a "customer back" event.
Great service for a vehicle recall.
Fast and courteous! Will be back!
Bought a 22 Silverado here through my Uftring salesman Jake Ervin
Very friendly customer service!
Got me in early and did a great job
Valentino was our salesman. He was very helpful and friendly. He answered every question, teaching us about our new truck and helping us through all the paperwork.
Quick to review and check the camera and to come to my house was great.
Jade was great!!
Very helpful, fast, and great communication.
Exceptional service, friendly staff. Tori was great to work with!
Great place, Great people
I have had my vehicle serviced at Uftring for more than a decade. I feel like everyone is very helpful and honest. Whether it’s a routine oil change or a more involved repair, I trust this group to keep my vehicle running and keep me informed so I can plan for what might need attention down the road.
We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" 🙂
Dealt with her twice, two big zeroes. She seems to have a script/process and does not listen to person on the other side of the desk. Not just me, my wife agreed completely. Also she did seem to have familiarity with the product lines or current stock. Uftring lost the sale to another dealership.
Bryce Bourazak and the staff were very helpful in getting us into the Subaru we chose quickly and at the price we wanted. After having bad experiences at two other dealerships, this experience was great! Highly recommend!
Went to the Subaru for a Forester only looking the first day. Our sales person Sarah Patrick spoke to us took time to show us a few Subaru's. After a few views we got some info and left . Contacted Sarah and said we're interested in the Forester and wanted to come in Wednesday she was off and offered a different salesman and we declined and made it Monday night surprise stop. During the sale we were never pushed or offered a different vehicle or stuff we didn't want Sarah did a remarkable job and we ended up ... Read More DealerRater - Feb 22, 2024
This has been by far the worst experience with Uftring Ford Services that I've had since starting my relationship with them in 2005. At the end of May 2023, I called to have my AC checked on my 2005 Ford Focus as it was blowing out hot air. They didn't have an appointment available until July so I booked it and waited for July to get here. I dropped it off and was told by Uftring Ford Services that I needed a new evaporator, but they couldn't find one anywhere and said if I could find one then they would ... Read More DealerRater - Sep 7, 2023
We went in to look at a truck and Red helped us. It was the easiest vehicle purchase I have ever had. I am so happy, and Red was great he is the kind of salesman that wants repeat clients and he works to make you want to come back. It was a very great experience.
Lost $5500 trading in my vehicle on a new truck. Ford's website, KBB and another on-line site confirmed this value. After waiting 6 mo's for the ordered truck dealer knew I'd go ahead with the deal anyway. Complained to Corporate Ford.
took my subaru in for oil change after picking up, i found that the tires had been rotated-i was speechless, since i had not asked for this work as a matter of fact, i had the tires rotated and balanced the day before, so this was kind of un-nerving i probably should have made an issue of it and contested the un-necessary service and charge, but i didn't need the stress so, your service advisor should ask before doing work
Took over month to fix warranty repair. Broke more than they fixed on transmission. Went in to fix typically synchros and gear problem in 2017 mustang. They couldn't get the fifth gear to 'fit right' and had to order another gear. New gear is in but they tell me they shipped the wrong gear and have to get another one. Now they get the correct gear and install. They were finished in three weeks had me come pick it up and clutch pedal drops to floor and check engine light is now on. I tell them that it's clearly ... Read More DealerRater - Feb 26, 2021
I would highly recommend steering clear. The sales process will take forever - which I feel is mostly by design to get you to lose your patience and agree to additional offerings. In addition to a very uncomfortable sales process, upon taking delivery of the vehicle, I noticed the vehicle was missing floormats. This was conveniently hidden by the paper detailing mats on the floor. Upon this discovery, my sales person didn't really seem concerned about it. It was obvious to anyone with a pulse that I was disappointed. A few days later, I got an email from said ... Read More DealerRater - Jul 21, 2020
Been in contact with this dealership for a few days about a vehicle. Told them we were driving 3 hours to purchase this said vehicle. They told us it’s in great shape no rust no dents or dings inside was great. Sent us pictures of what was good. 😡 Well... no no it isn’t. Back tail gate was full of rust and just painted over. Inside drivers seat was falling apart, scratches all over the vehicle I wouldn’t send my worst enemy here. Then... the sales boy sent us a email saying thanks for coming in and thanks for ... Read More DealerRater - Jun 19, 2020
So, trying to keep up with the pickup in the shop. You would think if I call in and leave four messages I would receive a call back with some sort of message. No. I have to keep calling. Thanks, Eric.
Rob Applegate was informative and obliging. Got us the best deal he could. I will go there again. I purchased.a Crosstrek and I am totally satisfied with the purchase
took my car here for a simple sensor and it was out for 4 weeks I tried calling and couldn’t get an answer multiple times, I get a call back and they want $3000 for a repair that they broke, I call corporate and got my money back for the repair. You don’t want this joke of a dealership
We have brought 3 vehicles from Andy Marino Always pleased with his knowledge of the ford brand. He’s always worked with us to get us everything we we want & a good price for our trade in. Working with Mike or Barry in the service department is stress free. The service department is very important to me when purchasing a vehicle I highly recommend Uftring & see Andy Susan Maxwell
We purchased a Ford Fiesta from this dealer in Aug. 2017. On Nov 17, we took it in for a simple oil change. The service department totally misled my naive my teenage daughter and sold her an $80 cabin air filter. She was told she needed an alignment, and was under the impression that is what she was being charged for. She only has had the car 3 months and it already needs tires rotated, a 4 wheel alignment, and a cabin air filter??? Give me a break!! So instead of doing an alignment, they installed a worthless air filter and took her money. They ... Read More DealerRater - Dec 4, 2017
I had such a great experience with Rob at the Peoria Uftring. He worked with me and found me everything I needed. He then brought it from another store and met with us on a Saturday. He got me everything I wanted with a few extras. Very satisfied and would HIGHLY recommend going back!
Came in for an oil change on Saturday November 4th and waited for over 2 hours to get my vehicle back. This was my first experience coming to the Uftring Ford automall...I definitely will not be back to this place.
Brady Andrews was great. I knew what I wanted and what I needed on my trade to make the deal work for me. It was quick easy and no pressure.
I purchased a 17 Ford Focus RS with the help of Shannon Talley what a great experience! She was very helpful communicated great especially since I had to do most of the deal over the phone. Everyone at the dealership was great no pressure, finance was a breeze wasn't stuck in there for hours going of warranties I didn't want we found what worked for me and we were on our way. If your looking to purchase a new vehicle you can't go wrong here A++ in my book!
We didn't have a clue as to what we wanted we just knew we needed a vehicle. We had a budget and we needed to stay close to it. James Mc Carter showed us used and new vehicles. He let us drive a few and we decided on a 2017 Ford Escape!! He was so knowledgeable and patient with us! I will buy from him again and tell all of my friends!
Just bought a new 2017 Subaru Outback from AJ and couldn't have had a better car buying experience. AJ was professional, knowledgeable and, best of all, his no hard sell demeanor was refreshing and much appreciated. We are very happy with the new Outback and AJ will certainly have our return business when we get the next one. Bob & Lynne Cafferty
I ask a lot of questions about the Subaru Outback and Josh Noll answered all of them. I think the most important feature on the Outback to me was the safety it provided to avoid an accident. Another thing I liked about the dealership was from Josh to all the people I came into contact with was the professional and willingness to help you. I am very please with Outback, in fact I love it.
John Applen helped us find our perfect SUV. We went in and told him what we were looking for and gave our contact information. Within a week of searching he contacted us with a vehicle coming in that may be what we were looking for. We went and looked at it and bought it the same day. John was great about goin at our pace with no pressure. He gave us time to discuss things over privately and answered all our questions.
We had a great experience with Uftring auto mall Rob Applegate was our sales person and when we met we didn't know what to expect.we talked about the Edge that we were looking at we test drove it three times different days to make sure that this was right.Rob made sure that he went out of his way to make everything right for us.we enjoyed working with Rob.thank you so much we really appreciate working with you.
We made a big move over to buying a Subaru Outback due to two main reasons. The quality of the car and it's excellent reviews- but more importantly was the qualities of our salesman. He treated us with kindness, did not push us in making a decision, had extensive knowledge about the many options on the car we were debating on and finally, was able to answer our questions without saying 'I think so' or making us feel inferior. Ask for John Applen - you will not be disappointed! Jim & Barb Howard
This is the second vehicle that we bought from Ollie at Uftring. Highly recommend shopping there and hitching up with Ollie. He is very personable and a straight shooter. We feel comfortable when dealing through him. We will probably return there when it is time for our next vehicle purchase.
Frank was awesome from beginning to end. I had many questions and request. He was very prompt on his response times and fulfilled all of my expectations. I will without a doubt go back to him when it's time for a new car.
Honesty for one,sincere and confidence in the product and respect for the customer. Thanks again and I will be back again for my next one
My first time dealing with Uftring. It was a very good experience! Josh Noll met my needs and was not pushy. I would defiantly recommend him.
I had a wonderful experience buying a car all by myself as a widower. Thanks Ollie you are the best. I love my Subaru!Thank you.
A couple years ago I purchased a Subarau CrossTrek Hybrid from AJ and have been extremely impressed with the quality of service he delivers. AJ doesn't just sell you a car, he becomes your coach and advocate for any car need that arises. When I decided to downsize from the SUV to an Impreza, AJ again stepped up to listen and understand and make sure to deliver exactly the right car for me. He's always there for his cutomers.
Josh Noll was personable, and knowledgeable about the vehicles when my DH and I came to test drive a Subaru Forester or a Ford Escape. The Subaru Forester was the best fit for us. Josh listened to our needs, and helped us choose the right vehicle for us. The process to buy was explained every step of the way. No heavy-handed business here!
My salesman is named AJ. He was very helpful in the process of buying my new car. Even though I pretty much knew exactly what I wanted it was nice to have someone that seemed as excited about the car I was purchasing as I was. He kept me informed and was very knowledgeable.
PJ Adair was easy to understand and easy to relax with. He made you comfortable without being a pushy salesman. He was knowledgeable about the 2016 Subaru that we bought as far as accessories and other information. He was recommended to us by our daughter who had purchased a car with him a few years ago. We have dealt with Uftring's in the past and bought from them before they started having the specialty dealerships and not as many. We never had problems in the past and hope to not have any problems in the future with their work.
This is the 3rd vehicle I have purchased from Mr. Chad Allen and the Uftring Auto Mall. I was looking for a specific vehicle, 2016 Mustang, Eco-Boost, Convertible. Chad researched and found one to my liking within about a week.
I got an excellent deal, great trade-in, and superior rebates. As a matter-of-fact, Chad called me within days after my purchase and told me Uftring had found another rebate I qualified to get, and I got it!
This type of service is truly exceptional and why I will keep going back.
By the way, I had checked with other dealer websites, ... Read More DealerRater - May 11, 2016
We bought a used 2015 Ford from Josh, and had a great experience. He was very patient with us as we worked with out of state financing and licensing. Very knowledgable and kind.
AJ was amazing and great to work with, and made my car buying experience easy and enjoyable. I didn't know a lot about Subaru, but by the end of my first visit, I was convinced this was the car brand for me. Knowledgeable and patient, AJ worked with me to find the car that worked best. While I waited for my car to arrive, he kept in touch by giving me status updates. I felt extremely well taken care of from the minute I walked into the showroom until I drove the car home.