Customer Testimonials
If I could give this place zero stars, I would!! Husband and I were shopping for a newer work vehicle for him and found a 2017 Ford transit connect… Price tag said $17,961; which was AMAZING! BUTTTTTT soon after the 30 days had passed, multiple issues started happening with the vehicle. First, the battery died. Then not even 2 weeks later the heat stopped working!! Fixing the heat alone cost almost $800. Do not buy from this company unless you take it to an auto shop first!!! Fair warning!!
I had some work done at a different repair shop and I needed a second opinion. When I came in the guy was so kind and professional. He gave me great advice I could understand because I am far from a mechanic. He could have easily got me for close to 1000 dollars and he did not. He was honest, professional and helped me with a solution. Even though they did not service my vehicle today I would 100 percent come back and trust they are giving me honest and great work! I didn’t catch his name but he was great! ... Read More Google - Oct 9, 2026
Fast, friendly service with the parts I needed in stock.
Had a great experience with everyone and Jazmin Fuentes was the absolute best.
Ordered parts for a major fix on my 21 Ford Escape…a month later no eta on the parts… Ordered directly from the manufacturer…no explanation….was able to get the parts elsewhere…quicker and cheaper…told Uftrings to cancel my part order…fine and sorry but still charged me $225 for the diagnostic check !? Not a good decision considering I’ve had to drive my car in this condition for this long of a time…disappointing but i will get over it…thanks…for !?!
We always have a great experience with Uftring Automall! John Applen and Herb Uftring are wonderful to work with and always help us find the perfect vehicles. We truly appreciate their help and highly recommend Uftring Automall to anyone looking for their next vehicle!
Went in to have a recall fixed. Asked if they could drive the truck as it was making a noise going up hill while they had it. They drove the truck charged we $223 dollars for looking at it and forgot to fix the recall.
Service seemed fine. Parts were extremely overpriced to the point of robbery. Ford motorcraft parts that were needed were marked up at least 100% from the same parts available elsewhere.
They waited two hours to tell me they stripped the oil pan plug, then we wanted the shuttle to take us home, we had to wait another hour, bc lack of communication led the shuttle driver to believe he was supposed to pick us up from home. Tori Hill was very disrespectful and wouldn't honor the advertisement they had posted in the lounge, even after I showed her the advertisement. The male at the front desk was continuously cursing while talking to another coworker, he didn't even try to be discreet or quiet as he knew there were ... Read More Google - Jul 16, 2026
Called in to talk to service about my truck. Phone rang forever went to voicemail. Left message, no one called me back, twice. Had oil change done, took almost 2 hours, Beachlers is less than our. Your Subaru service is better than Ford side!!!
Ive had my new to me truck for less then a month and it already spent 10 days here. 3 days for a problem that didnt exist because the service advisor was trying to diagnose the issue and was mostly fixed. They closed up shop and never called to give me an update on the 30 minute fix they wanted me to wait around for. Then 7 days for gaskets that I found leaking because I feel no one properly checked into my issue. The problem of rough idle and almost dying never was fixed but they put alot of miles and used over ... Read More Google - Jul 16, 2026
The used car manager is horrible. He told us he refused to put someone into our trade in. That he was going to whole sale the car and tried to knock our trade in down 2k. Within 24 hours the car has been listed on the website as coming soon. Not very fun being lied to and treated the way we were.
I checked in with the service advisor who was quite Young and did not appear to know anything about automobiles I also noticed a lack of staff in the showroom as well as a service department were you drivie in thus I canceled the appointment before my car was driven away to the service Bay as I did not like what I saw at your dealership. I subsequently scheduled appointment with another dealer and had that performed there.
I I do not like emails on Gmail as you have my other email address. Very disturbing to see this dealership that ... Read More Google - May 21, 2026
The parts department people are about the most unfriendly people ive ever encountered.
Love my Ford trucks, but Uftring service is so bad it makes me want to buy a Dodge or Chevy.
We will buy our next vehicle somewhere else.
On April 1, I received an oil change on my 2017 Ford escape. I waited for the vehicle in the lounge and the service did not take more than an hour. Unfortunately scheduling this service appointment was a little more of a chore. I had called twice leaving voicemail messages to return my call to schedule and never received a call back. On my third call I finally got a hold of somebody to schedule. I also did not receive the complimentary car wash that was advertised in my appointment confirmation email. I was informed also that I would need new back ... Read More Google - Apr 6, 2026
I took my SUV in for repairs from a wheel falling off while driving. A few weeks later I was replacing my headlight assemblies and noticed they put the new tire on the new rim backwards to the other 3 tires and the wheel well plastic wasn't attached to the new fender and when they did the alignment they did it so the steering wheel was crooked. I call on the Monday and give the list of things to be redone along with having an oils change done. Since they close at 530 and I can't make it during the ... Read More Google - Mar 28, 2026
Not satisfied. Bought a truck here, salesman was dealing with other customers at the same time. Took about 1-1/2 to get paperwork done. Asked for a car wash (truck was dirty) and was told it would be about 20 min. Me and my son waited over an hour and when they brought it around it was a water spotted and looked like hell. Said they did a 100+ inspection but when we got it home half of the dash lights didn’t work. Listing said 6 disc changer (that was a lie) and would hardly negotiate price. Wouldn’t recommend
Had my truck for a recall and oil change and fuel filters dropped the truck back off to my house with the oil drain plug loose and leaking oil, I had to tighten it. They then sent a tech out to look at it. Still had to pay full price but I got 3 free car wash’s. Will not ever be going back here again super unprofessional!
The communication is always bad. I have told the countless time to call me and not my wife. When you sent this text, it was addressed to my wife. No one called when the truck was done so I had to wait another day to get it back.The truck came back with no caps on the valve stems.
Do you really do a 6 point inspection?? The next morning my wiper fluid light was on !! Not shure if I trust coming here , it was my first experience
This is the second time that I have dropped my vehicle off and have not been contacted when it has been looked at. Also, both times they were not very confident in what the technician said so it irks me I had to pay almost $250 for this service to just have it diagnosed. I will not be returning.
Took my vehicle in for warranty repair early Thursday, January 6th. Was a one day repair. I expected to receive an update call on Friday or Saturday. No updates came. I called early Monday to get an update but was only able to leave a message. Called again Tuesday morning. This time I told the operator that I wasn't willing to leave a message and she said that she would leave a physical message to have service call me. Didn't happen. Called again Wednesday and magically they told me that the car was ready. Drove the loaner vehicle ... Read More Google - Jan 30, 2026
Got tired of leaving voicemails with Ford service and not receiving a callback. Taking my business down the road.
Takes forever to get an appointment and the communication is terrible. The work performed is decent and pricing is in line with other OEM service providers.
I made an appointment 2 weeks in advanced for a repair that was diagnosed the visit prior. I dropped off the vehicle on time for the appointment but took 5 hours to be notified that the parts needed for that repair were not in stock. In 5 hours all that was accomplished was an oil change. I would think that if you schedule a repair for a pre-diagnosed issue that the parts would be there ready for the repair.
I had a recall oil change and some electrical issues looked at. After several days I picked the car up. No one answers phones, they don't return calls nor did any my issues were resolved. My drivers seat memory often goes an 1" off but they said it's normal.
Warranty work was completed looked worse than the original parts. Technician forgot to hook up the windshield fluid line to the wipers. Being told that the issues I have with my band new truck are design problems is not an acceptable response to a customer.
Absolutely the worst service I have ever recieved with taking my Ford there to get fixed. Will never take my viechle there as well as let others know how bad it was so they know to take thier business elsewhere as well.
Horrible service process and experience with this dealership. Will definitely never do business with them again. The service associate completely messed up my experience not once, but twice and the service manager couldn't have cared less as I never saw them once to make it right. I ordered a part to be installed from Ford. The part came in and I got it scheduled. Brought the vehicle in 1st thing in the morning like scheduled. Part should have taken 4-5 hours to install. Called at 3 in the afternoon since I hadn't heard anything. Got voicemail which wasn't ... Read More Google - Dec 16, 2025
The service man told me $91 to check what was wrong with my F-150 when all was said and done he charged me $212 and quoted me $1,800 for Spark plugs. Noooooo you guys are crooks and take advantage of women. Horrible business do not go here.
Service Department is terrible! They came to my house with mobile service to determine if I needed a recall, great option. I did…told me they would call within 48 hrs and schedule an appointment at the shop for the part to be replaced. I never heard back from them, called and left a message to get the recall scheduled…never heard back from them. I called a third time and they wanted me to leave another message. I called Heller Ford and had it scheduled in a 5 minutes!! I used to do so much business at Uftring….now I do ... Read More Google - Nov 20, 2025
I purchased a 21 F150 new. The purchase went well and it's a great truck. The problem lies in the pricing for service. 30% higher than other dealerships. I just today received a text from an AI bot telling me that my truck needs service and that there is an open recall. They want me to schedule a time for those services, telling me also that they will reserve the part needed for the recall. Trouble is, the recall doesn't require parts. It is a download to the truck. An unknowing customer would think it was dangerous to wait and ... Read More Google - Nov 19, 2025
Took my 2008 Ford Escape in with misfire on cylinder 3. My son's high school auto mech class changed spark plug, coil, and fuel injector and noted still misfiring. This dealer reported over 8 hours in labor, charged me for 3, and I left with a cylinder 3 misfire. Had car for 2 days and diagnosed low compression and took apart 2 more to confirm it was low in comparison! Took to my mechanic and he said leaking so much fuel he can't believe we were able to drive it to him. So, almost $600 later, I still had a very broken car with no assistance. ... Read More Google - Oct 20, 2025
Bought a part online at the Ford website. Paid for install at the time of purchase and picked Uftring as the install location. Part came in and set up the install for a Tuesday at 10:00am. Dropped the vehicle.off at 9:00am on that Tuesday. At around 3:00pm I called to get an update since the install should only take about 4 hours at the most. Got the service departments voicemail. At around 4:00pm I called again since I still hadn't heard anything. Again got the voicemail. Decided to head to the service center to see what was going on ... Read More Google - Oct 15, 2025
At first I was told I didn’t buy my jeep there and it was impossible to have purchased from them because they don’t sell jeeps. Sorry but bought and paid in full at uftring. It’s even stamped on the back!! Anyway Oil change seems high at $86. I received a coupon afterwards for $59 but that expires in November. Not sure I will need an oil change that soon. I was given a coupon to take my jeep down the their car wash. I don’t think it used any soap or cleaner.
Had an appointment for oil change on Friday September 19. Total bill was 154.00. Went home and noticed oil stains on driveway. Looked under my vehicle and oil was pouring out of drain plug. The drain plug was finger tight. This would have been catastrophic had I not noticed! Had to add oil to my vehicle Not acceptable!
We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" 🙂
Dealt with her twice, two big zeroes. She seems to have a script/process and does not listen to person on the other side of the desk. Not just me, my wife agreed completely. Also she did seem to have familiarity with the product lines or current stock. Uftring lost the sale to another dealership.
Bryce Bourazak and the staff were very helpful in getting us into the Subaru we chose quickly and at the price we wanted. After having bad experiences at two other dealerships, this experience was great! Highly recommend!
Went to the Subaru for a Forester only looking the first day. Our sales person Sarah Patrick spoke to us took time to show us a few Subaru's. After a few views we got some info and left . Contacted Sarah and said we're interested in the Forester and wanted to come in Wednesday she was off and offered a different salesman and we declined and made it Monday night surprise stop. During the sale we were never pushed or offered a different vehicle or stuff we didn't want Sarah did a remarkable job and we ended up ... Read More DealerRater - Feb 22, 2024
This has been by far the worst experience with Uftring Ford Services that I've had since starting my relationship with them in 2005. At the end of May 2023, I called to have my AC checked on my 2005 Ford Focus as it was blowing out hot air. They didn't have an appointment available until July so I booked it and waited for July to get here. I dropped it off and was told by Uftring Ford Services that I needed a new evaporator, but they couldn't find one anywhere and said if I could find one then they would ... Read More DealerRater - Sep 7, 2023
We went in to look at a truck and Red helped us. It was the easiest vehicle purchase I have ever had. I am so happy, and Red was great he is the kind of salesman that wants repeat clients and he works to make you want to come back. It was a very great experience.
Lost $5500 trading in my vehicle on a new truck. Ford's website, KBB and another on-line site confirmed this value. After waiting 6 mo's for the ordered truck dealer knew I'd go ahead with the deal anyway. Complained to Corporate Ford.
took my subaru in for oil change after picking up, i found that the tires had been rotated-i was speechless, since i had not asked for this work as a matter of fact, i had the tires rotated and balanced the day before, so this was kind of un-nerving i probably should have made an issue of it and contested the un-necessary service and charge, but i didn't need the stress so, your service advisor should ask before doing work
Took over month to fix warranty repair. Broke more than they fixed on transmission. Went in to fix typically synchros and gear problem in 2017 mustang. They couldn't get the fifth gear to 'fit right' and had to order another gear. New gear is in but they tell me they shipped the wrong gear and have to get another one. Now they get the correct gear and install. They were finished in three weeks had me come pick it up and clutch pedal drops to floor and check engine light is now on. I tell them that it's clearly ... Read More DealerRater - Feb 26, 2021
I would highly recommend steering clear. The sales process will take forever - which I feel is mostly by design to get you to lose your patience and agree to additional offerings. In addition to a very uncomfortable sales process, upon taking delivery of the vehicle, I noticed the vehicle was missing floormats. This was conveniently hidden by the paper detailing mats on the floor. Upon this discovery, my sales person didn't really seem concerned about it. It was obvious to anyone with a pulse that I was disappointed. A few days later, I got an email from said ... Read More DealerRater - Jul 21, 2020
Been in contact with this dealership for a few days about a vehicle. Told them we were driving 3 hours to purchase this said vehicle. They told us it’s in great shape no rust no dents or dings inside was great. Sent us pictures of what was good. 😡 Well... no no it isn’t. Back tail gate was full of rust and just painted over. Inside drivers seat was falling apart, scratches all over the vehicle I wouldn’t send my worst enemy here. Then... the sales boy sent us a email saying thanks for coming in and thanks for ... Read More DealerRater - Jun 19, 2020
So, trying to keep up with the pickup in the shop. You would think if I call in and leave four messages I would receive a call back with some sort of message. No. I have to keep calling. Thanks, Eric.
Rob Applegate was informative and obliging. Got us the best deal he could. I will go there again. I purchased.a Crosstrek and I am totally satisfied with the purchase
took my car here for a simple sensor and it was out for 4 weeks I tried calling and couldn’t get an answer multiple times, I get a call back and they want $3000 for a repair that they broke, I call corporate and got my money back for the repair. You don’t want this joke of a dealership
We have brought 3 vehicles from Andy Marino Always pleased with his knowledge of the ford brand. He’s always worked with us to get us everything we we want & a good price for our trade in. Working with Mike or Barry in the service department is stress free. The service department is very important to me when purchasing a vehicle I highly recommend Uftring & see Andy Susan Maxwell
We purchased a Ford Fiesta from this dealer in Aug. 2017. On Nov 17, we took it in for a simple oil change. The service department totally misled my naive my teenage daughter and sold her an $80 cabin air filter. She was told she needed an alignment, and was under the impression that is what she was being charged for. She only has had the car 3 months and it already needs tires rotated, a 4 wheel alignment, and a cabin air filter??? Give me a break!! So instead of doing an alignment, they installed a worthless air filter and took her money. They ... Read More DealerRater - Dec 4, 2017
I had such a great experience with Rob at the Peoria Uftring. He worked with me and found me everything I needed. He then brought it from another store and met with us on a Saturday. He got me everything I wanted with a few extras. Very satisfied and would HIGHLY recommend going back!
Came in for an oil change on Saturday November 4th and waited for over 2 hours to get my vehicle back. This was my first experience coming to the Uftring Ford automall...I definitely will not be back to this place.
Brady Andrews was great. I knew what I wanted and what I needed on my trade to make the deal work for me. It was quick easy and no pressure.
I purchased a 17 Ford Focus RS with the help of Shannon Talley what a great experience! She was very helpful communicated great especially since I had to do most of the deal over the phone. Everyone at the dealership was great no pressure, finance was a breeze wasn't stuck in there for hours going of warranties I didn't want we found what worked for me and we were on our way. If your looking to purchase a new vehicle you can't go wrong here A++ in my book!
We didn't have a clue as to what we wanted we just knew we needed a vehicle. We had a budget and we needed to stay close to it. James Mc Carter showed us used and new vehicles. He let us drive a few and we decided on a 2017 Ford Escape!! He was so knowledgeable and patient with us! I will buy from him again and tell all of my friends!
Just bought a new 2017 Subaru Outback from AJ and couldn't have had a better car buying experience. AJ was professional, knowledgeable and, best of all, his no hard sell demeanor was refreshing and much appreciated. We are very happy with the new Outback and AJ will certainly have our return business when we get the next one. Bob & Lynne Cafferty
I ask a lot of questions about the Subaru Outback and Josh Noll answered all of them. I think the most important feature on the Outback to me was the safety it provided to avoid an accident. Another thing I liked about the dealership was from Josh to all the people I came into contact with was the professional and willingness to help you. I am very please with Outback, in fact I love it.
John Applen helped us find our perfect SUV. We went in and told him what we were looking for and gave our contact information. Within a week of searching he contacted us with a vehicle coming in that may be what we were looking for. We went and looked at it and bought it the same day. John was great about goin at our pace with no pressure. He gave us time to discuss things over privately and answered all our questions.
We had a great experience with Uftring auto mall Rob Applegate was our sales person and when we met we didn't know what to expect.we talked about the Edge that we were looking at we test drove it three times different days to make sure that this was right.Rob made sure that he went out of his way to make everything right for us.we enjoyed working with Rob.thank you so much we really appreciate working with you.
We made a big move over to buying a Subaru Outback due to two main reasons. The quality of the car and it's excellent reviews- but more importantly was the qualities of our salesman. He treated us with kindness, did not push us in making a decision, had extensive knowledge about the many options on the car we were debating on and finally, was able to answer our questions without saying 'I think so' or making us feel inferior. Ask for John Applen - you will not be disappointed! Jim & Barb Howard
This is the second vehicle that we bought from Ollie at Uftring. Highly recommend shopping there and hitching up with Ollie. He is very personable and a straight shooter. We feel comfortable when dealing through him. We will probably return there when it is time for our next vehicle purchase.
Frank was awesome from beginning to end. I had many questions and request. He was very prompt on his response times and fulfilled all of my expectations. I will without a doubt go back to him when it's time for a new car.
Honesty for one,sincere and confidence in the product and respect for the customer. Thanks again and I will be back again for my next one
My first time dealing with Uftring. It was a very good experience! Josh Noll met my needs and was not pushy. I would defiantly recommend him.
I had a wonderful experience buying a car all by myself as a widower. Thanks Ollie you are the best. I love my Subaru!Thank you.
A couple years ago I purchased a Subarau CrossTrek Hybrid from AJ and have been extremely impressed with the quality of service he delivers. AJ doesn't just sell you a car, he becomes your coach and advocate for any car need that arises. When I decided to downsize from the SUV to an Impreza, AJ again stepped up to listen and understand and make sure to deliver exactly the right car for me. He's always there for his cutomers.
Josh Noll was personable, and knowledgeable about the vehicles when my DH and I came to test drive a Subaru Forester or a Ford Escape. The Subaru Forester was the best fit for us. Josh listened to our needs, and helped us choose the right vehicle for us. The process to buy was explained every step of the way. No heavy-handed business here!
My salesman is named AJ. He was very helpful in the process of buying my new car. Even though I pretty much knew exactly what I wanted it was nice to have someone that seemed as excited about the car I was purchasing as I was. He kept me informed and was very knowledgeable.
PJ Adair was easy to understand and easy to relax with. He made you comfortable without being a pushy salesman. He was knowledgeable about the 2016 Subaru that we bought as far as accessories and other information. He was recommended to us by our daughter who had purchased a car with him a few years ago. We have dealt with Uftring's in the past and bought from them before they started having the specialty dealerships and not as many. We never had problems in the past and hope to not have any problems in the future with their work.
This is the 3rd vehicle I have purchased from Mr. Chad Allen and the Uftring Auto Mall. I was looking for a specific vehicle, 2016 Mustang, Eco-Boost, Convertible. Chad researched and found one to my liking within about a week.
I got an excellent deal, great trade-in, and superior rebates. As a matter-of-fact, Chad called me within days after my purchase and told me Uftring had found another rebate I qualified to get, and I got it!
This type of service is truly exceptional and why I will keep going back.
By the way, I had checked with other dealer websites, ... Read More DealerRater - May 11, 2016
We bought a used 2015 Ford from Josh, and had a great experience. He was very patient with us as we worked with out of state financing and licensing. Very knowledgable and kind.
AJ was amazing and great to work with, and made my car buying experience easy and enjoyable. I didn't know a lot about Subaru, but by the end of my first visit, I was convinced this was the car brand for me. Knowledgeable and patient, AJ worked with me to find the car that worked best. While I waited for my car to arrive, he kept in touch by giving me status updates. I felt extremely well taken care of from the minute I walked into the showroom until I drove the car home.
We had been shopping online for an automobile for a while when we decided to stop by Uftring and check out a couple we had seen online. Rob made himself totally available to answer any and all of our questions. We purchased a vehicle that same afternoon, without speaking to any other dealer or salesman, we didn't feel that we needed to. He is very personable and we left with the car that we both agreed was best for us and our needs. Thanks again for the positive experience. (Our grandson Sutton gives Rob a double thumbs up too) ... Read More DealerRater - May 9, 2016
Brad Cecil was great to deal with. He took the time to get to know us and what we were looking for in a new car. We are enjoying our new Forester and feel good about the experience after the deal was done.
My first encounter with Uftring was at the Auto Show. I meet with AJ who took the time to discuss my needs in depth and explain the many great features of the Subaru lineup. He was knowledgeable & passionate about the product without being pushy! Uftring was the only dealership at the auto show that took the time with me. Great service! AJ had great follow up and continued the same quality customer service at my test drive. I appreciate his kindness and thorough introduction to my new car and the rest of the team at Uftring that I worked ... Read More DealerRater - May 5, 2016
I went to the Uftring Automall in order to look at buying my first car. Needless to say, I was overwhelmed. Howard and the people at Uftring did a wonderful job making the entire process easy and painless. I had no idea what to expect, but what I got was a knowledgable, patient and experienced sales person. I highly recommend this dealership to anyone who is looking into buying their first car. Great service and highly recommended!
I came to Uftring wanting to put in an order for a vehicle that was going to be released in the next few months, but still wanted to test drive the previous year's model since the powertrain had remained relatively the same. Frank was wonderful to work with and didn't pressure me to buy a vehicle on the lot. After the test drive I went home to verify all the possible options and came back two weeks later and placed an order. Frank was very courteous throughout the entire process and put my order in the same time ... Read More DealerRater - May 2, 2016
I recently purchased a new Subaru Forester from Jonathan McClallen. This is my first purchase from him. I formerly purchased cars from Uftring Nissan but have had some negative experiences and am changing dealers. Jonathan worked with me from September of 2015 until last week when I bought my Forester. He always returned my emails and answered all my questions. I prefer to communicate via Email and this was not a problem with Johathan. I told him I would look him up when I was ready to purchase another vehicle. I am completely satisfied with Johathan.
My wife and I had the pleasure of dealing with the highly knowledgeable and well-qualified professionals at Uftring Subaru. Each of the three times times we visited, we were greeted by Howard Marfell. He allowed us to explore the various vehicles that Subaru offers while providing a partnership that helped us discover what best met our needs. During this experience we did not feel pressured to purchase. Howard fully understood and was patiently willing to share how a Subaru vehicle worked. During the purchasing process we dealt with the Mike Bambrick, the General Manager, and Dave Brown, the Finance Manager. ... Read More DealerRater - May 1, 2016
Purchased my first new car from Chad Allen. Was very pleased with Chads patience with the many visits it took me to decide on what options I wanted.
This is the 4th vehicle I have purchased from Uftring, and I am very pleased. Howard Marfell was my sales person and he is very knowledgeable and a very high level of customer service. Howard is also very personable. John Starnes financial help proved to be a real pro he got me through the paperwork very quickly. Great job by both Howard and John!!!! My post purchase service was handled by Greg Julien. He made sure my new/used Ford F150 was in excellent working order and took extra care to make sure it met my expectations. Great service Greg!!!
This is the 4th car I have purchased form Uftring, and I am very pleased. Howard Marfell was my sales person and he is very knowledgeable on Subaru cars and very personable.Chris Craine in finance is a real pro he got me through the paperwork very quickly. Great job Howard and Chris !!
Rob was very friendly and personable. He was very thorough and forthcoming about the car. Dave was incredibly friendly and made filling out the paperwork pain free. I would definitely recommend them to anyone looking for a pain free car buying experience.
I came to Uftring interested in a specific used vehicle. PJ came recommended to work with and I was not disappointed. He and Mike Bambrick worked with me and got me to the price on the car and my trade in that I was comfortable and happy with. I was always treated with respect and they kept me informed and were attentive at all times. I've purchased a number of vehicles in the Peoria area and this was by far one of my best experiences with customer service and overall satisfaction. Chris in the finance department also made the ... Read More DealerRater - Apr 14, 2016
Stephen Jones at Uftring used car outlet did everything he could to make sure I was happy with my new vehicle. He worked with me to get my payment where I wanted it and was not pushy about selling me the vehicle. Stephen is an excellent sales rep and I highly recommend him to anyone looking for a used vehicle.
We were very pleased with our buying experience at Uftring. Frank was a great salesman to work with and we would definitely go back when we are ready to trade our other vehicle.
I would have to say that this car buying experience was one of my best. It took a couple tries, but Vince didn't give up. He searched around to find the truck I wanted. I would say he went above and beyond because I ended up in a new 2016 F250 instead of the 2015 I was originally looking at. Never felt pressured and I left feeling I got a good deal. Thanks Uftring!
My husband and I researched and narrowed our new vehicle choice to three SUV's. We test drove all three in one day so we would be able to compare them as fairly as possible. The Subaru Forester won in two ways -- the vehicle itself and the level of attention and service that we got from both sales people who helped us -- Rob Applegate and John Applen. While John advised us that we would have to review our vehicle owner's manual for all features of our new vehicle, he took the time needed to ensure that we ... Read More DealerRater - Apr 10, 2016
I found what would become our new Ford Escape On autotrader.com. As we live out of state, the purchase created a unique situation. However, we found everyone at Uftring to be personable, helpful, and professional. Calls were returned, emails answered. Josh went out of his way to send us additional pictures of the vehicle. It's been one week since purchase, and we are thrilled with our vehicle and pleased with the process. Thank you Josh, Jenn, and Dave for a great experience!
I went to Uftring looking to see if I could trade in my new car for something I liked better. From the very first phone call from Vince I knew he would be great to deal with. He was so nice and knowledgeable. I was extremely indecisive but he was very patient with me and told me he wanted to make sure I was happy about my decision. He never pushed me or made me feel like I was taking up too much time. I will definitely go back when I decide to buy another car. Thanks so much Vince! ... Read More DealerRater - Apr 6, 2016