Customer Testimonials
Everyone that I have dealt with has been great. PJ Salesman is fantastic Shelby in service department was a great help for me as well My service was covered under warranty
Valentino was an excellent person to work with. This is our second car he has sold us and will be back soon for our third!
Mobile service came to my house to repair a recall issue. Technician was friendly, quick, repaired the issue in a flash, and let me know about other mobile services Uftring offers. I had no idea they did mobile oil changes and this was fantastic news because I loathe going out in public and being around people. I asked his name so I could mention how helpful and efficient he was but I forgot because I’m old. He was young, about 6’ tall, good shape, really handsome. If that narrows it down, please tell him thank you.
Sales manager Roman worked hard without any luck to get the Maverick hybrid we wanted. So he gave us a great deal on one a step above. Salesman Chad was super helpful in walking us through all the features. And Brice was super helpful with all the paperwork. All in all, a pleasant experience.
Uftring auto mall is very helpful and kind! Rob debore is friendly and helps w any thing u need with the vehicle u are wanting to buy!! The service department is very helpful and friendly as well! Hanna was a great help to me when I got my truck simmois!
Once again, awesome to deal with, start to finish.. P.J. Adair and Steve Knight,,, highly recommend. 2 thumbs up!!
Kendall was amazing working with me for what I wanted I had my heart set on a truck for a long time he helped me get what I wanted I appreciate everything he did for me he's amazing very friendly thank you for everything 😊
Mandy Snyder is a great service coordinator. I took my 2024 Ford escape in for an oil change and tire rotation. It was thought there might be a transmission or oil leak that needed attention. Mandy Arranged for a second opinion on it from the best and most experienced technician in the service department. fortunately, it was not a leak. But a great learning opportunity for the original technician. I put a lot of miles on my car so I am especially grateful to the three of them for going over and above to ensure I have a safe car to ... Read More Google - Sep 19, 2026
Val and Roman gave a very good deal on an Explorer, was easy and quick process ,good job.Would recommend seeing them for your next purchse!
I had a wonderful experience with the staff today for my service appointment on my Bronco! I had the pleasure to use the shuttle service due to working 3rd shift, I had to go home and sleep a little more. It worked out perfectly!! The shuttle driver was accommodating, and the also soo friendly! I was able to get dropped back off in time to be able to pick up my Bronco after the service was done. 10/10 would recommend Uftring Ford’s service department!
Uftring Ford in East Peoria was great! Had an issue with our truck the Tues before long Labor day weekend. They originally said they probably wouldn't be able to look at it until the following Tues due to the holiday. We were able to drop it off Wednesday night after hours. To our surprise we received a call from Travis early the next morning to get a history of the issue. Travis was great at keeping us updated. He called back later with the solution, an estimate and that it would more than likely be done that day. Imagine ... Read More Google - Sep 16, 2026
I had an absolute amazing experience with Dane S. Awesome guy and very knowledgeable. 10/10 highly recommend him. I found the perfect vehicle and he made the process easy, smooth and as stress free as possible. Highly recommend Dane and this dealership! Thanks again!
Had The Works package completed. Coupon was not applied so now have a credit instead of the savings.
I think this is the 6th vehicle my family has purchased from the Uftring Automall over the years.
So I mean it when I say I can’t even imagine going anywhere else at this point, they’re just that good at what they do: selling cars in a friendly, professional manner.
They really do an amazing job removing so much of the stress from this process, especially this time when a cost prohibitive repair forced me into the market. The team on this purchase was PJ Adair and Randy Staser and they both just made it easy to say ... Read More Google - Sep 12, 2026
Good fast fix great experience
I was traveling cross country and decided to make a stop nearby. When I turned off the car my key broke making it impossible to use. I called this dealership and explained my situation. They made a special effort to fit me in immediately. They were waiting for me when I arrived. It took about 20 minutes and I was back on the road to continue my trip. Everyone was friendly, professional and helpful. The cost was a bit steep, (a Ford issue) but they gave me a discount and did not try to take advantage of my situation. Overall a ... Read More Google - Sep 9, 2026
I can’t say enough good things about my purchase experience! From Dane, my salesperson, to Mr Knight in finance, to the receptionist…everyone was kind, attentive, and patient with my many questions. I am thrilled with my Corsair and highly recommend the team at Uftring in East Peoria, IL!!
PJ and Bryce were both very helpful! I love the car! Thank you!
Everything went well the service was great and didn't have to wait too long
Accurate to my situations found on the vehicle. Pleased to say, I'm glad I chose Uftring Ford for my well needed repairs.
Courtesy, efficient,, welcoming,. Great experience.
We always have a great experience with Uftring Automall! John Applen and Herb Uftring are wonderful to work with and always help us find the perfect vehicles. We truly appreciate their help and highly recommend Uftring Automall to anyone looking for their next vehicle!
We always have a great experience with Uftring Automall! John Applen and Herb Uftring are wonderful to work with and always help us find the perfect vehicles. We truly appreciate their help and highly recommend Uftring Automall to anyone looking for their next vehicle!
Great customer service
Chris Cochran, great person to deal with straight forward no gimmicks , the whole staff was great. No high pressure sales. Response time was good on returning calls and looking for a vehicle for us. Good pricing on vehicles, they will give you your rebates also. When we left there, left with a good feeling , not beat up and exhausted by high pressure sales and gimmicks. Thanks
The staff is great. I bought a used car from here that unfortunately kept having issues. They not only handled it better than most dealerships would, but also went above and beyond to make sure I won't have issues in the future. If the staff was not so empathetic and understanding, this situation would have been awful. I 100% recommend them. Mike, Val and Shelby helped me the most.
Came out for a recall and they were quick, polite and explained everything well.
Service was easy. Set up through text, mobile service came to my employer where truck was parked. Done! Easy peasy!
Car had a recall, they came to us to fix and were gone not long after they arrived. Communication was very good during the service and technician arrived when they said they would be here!! Great service.
Customer service is outstanding
Always a good experience
Uftring is second to none! When it comes to SERVICE! Not to mention SALES!! Our relationship started as anyone’s would! It has grown to way more than that! If you are looking to buy or for service, do yourself a favor and go to Uftring!!!!!
Thanks Kendall for a great car buying experience!
Met with Mr. Pat McDaniels & finalized the deal. All expectations met.... just wish the final paper signing process becomes a much more streamlined time savings process.
I understand even professional mechanics might not pinpoint a rough starting diagnosis cause and agreed to pay extra for having the dealer check out my ford. So no trouble found didn’t bother me but the extra “misc. and environmental” 30 bucks at payment time made me ask why. After some double speak about paying for use to of machines and technicians I have decided UFTRING doesn’t deserve to be my “go to” service provider anymore. Maybe I should be more selective going forward.
Effortless and simple
We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" 🙂
Dealt with her twice, two big zeroes. She seems to have a script/process and does not listen to person on the other side of the desk. Not just me, my wife agreed completely. Also she did seem to have familiarity with the product lines or current stock. Uftring lost the sale to another dealership.
Bryce Bourazak and the staff were very helpful in getting us into the Subaru we chose quickly and at the price we wanted. After having bad experiences at two other dealerships, this experience was great! Highly recommend!
Went to the Subaru for a Forester only looking the first day. Our sales person Sarah Patrick spoke to us took time to show us a few Subaru's. After a few views we got some info and left . Contacted Sarah and said we're interested in the Forester and wanted to come in Wednesday she was off and offered a different salesman and we declined and made it Monday night surprise stop. During the sale we were never pushed or offered a different vehicle or stuff we didn't want Sarah did a remarkable job and we ended up ... Read More DealerRater - Feb 22, 2024
This has been by far the worst experience with Uftring Ford Services that I've had since starting my relationship with them in 2005. At the end of May 2023, I called to have my AC checked on my 2005 Ford Focus as it was blowing out hot air. They didn't have an appointment available until July so I booked it and waited for July to get here. I dropped it off and was told by Uftring Ford Services that I needed a new evaporator, but they couldn't find one anywhere and said if I could find one then they would ... Read More DealerRater - Sep 7, 2023
We went in to look at a truck and Red helped us. It was the easiest vehicle purchase I have ever had. I am so happy, and Red was great he is the kind of salesman that wants repeat clients and he works to make you want to come back. It was a very great experience.
Lost $5500 trading in my vehicle on a new truck. Ford's website, KBB and another on-line site confirmed this value. After waiting 6 mo's for the ordered truck dealer knew I'd go ahead with the deal anyway. Complained to Corporate Ford.
took my subaru in for oil change after picking up, i found that the tires had been rotated-i was speechless, since i had not asked for this work as a matter of fact, i had the tires rotated and balanced the day before, so this was kind of un-nerving i probably should have made an issue of it and contested the un-necessary service and charge, but i didn't need the stress so, your service advisor should ask before doing work
Took over month to fix warranty repair. Broke more than they fixed on transmission. Went in to fix typically synchros and gear problem in 2017 mustang. They couldn't get the fifth gear to 'fit right' and had to order another gear. New gear is in but they tell me they shipped the wrong gear and have to get another one. Now they get the correct gear and install. They were finished in three weeks had me come pick it up and clutch pedal drops to floor and check engine light is now on. I tell them that it's clearly ... Read More DealerRater - Feb 26, 2021
I would highly recommend steering clear. The sales process will take forever - which I feel is mostly by design to get you to lose your patience and agree to additional offerings. In addition to a very uncomfortable sales process, upon taking delivery of the vehicle, I noticed the vehicle was missing floormats. This was conveniently hidden by the paper detailing mats on the floor. Upon this discovery, my sales person didn't really seem concerned about it. It was obvious to anyone with a pulse that I was disappointed. A few days later, I got an email from said ... Read More DealerRater - Jul 21, 2020
Been in contact with this dealership for a few days about a vehicle. Told them we were driving 3 hours to purchase this said vehicle. They told us it’s in great shape no rust no dents or dings inside was great. Sent us pictures of what was good. 😡 Well... no no it isn’t. Back tail gate was full of rust and just painted over. Inside drivers seat was falling apart, scratches all over the vehicle I wouldn’t send my worst enemy here. Then... the sales boy sent us a email saying thanks for coming in and thanks for ... Read More DealerRater - Jun 19, 2020
So, trying to keep up with the pickup in the shop. You would think if I call in and leave four messages I would receive a call back with some sort of message. No. I have to keep calling. Thanks, Eric.
Rob Applegate was informative and obliging. Got us the best deal he could. I will go there again. I purchased.a Crosstrek and I am totally satisfied with the purchase
took my car here for a simple sensor and it was out for 4 weeks I tried calling and couldn’t get an answer multiple times, I get a call back and they want $3000 for a repair that they broke, I call corporate and got my money back for the repair. You don’t want this joke of a dealership
We have brought 3 vehicles from Andy Marino Always pleased with his knowledge of the ford brand. He’s always worked with us to get us everything we we want & a good price for our trade in. Working with Mike or Barry in the service department is stress free. The service department is very important to me when purchasing a vehicle I highly recommend Uftring & see Andy Susan Maxwell
We purchased a Ford Fiesta from this dealer in Aug. 2017. On Nov 17, we took it in for a simple oil change. The service department totally misled my naive my teenage daughter and sold her an $80 cabin air filter. She was told she needed an alignment, and was under the impression that is what she was being charged for. She only has had the car 3 months and it already needs tires rotated, a 4 wheel alignment, and a cabin air filter??? Give me a break!! So instead of doing an alignment, they installed a worthless air filter and took her money. They ... Read More DealerRater - Dec 4, 2017
I had such a great experience with Rob at the Peoria Uftring. He worked with me and found me everything I needed. He then brought it from another store and met with us on a Saturday. He got me everything I wanted with a few extras. Very satisfied and would HIGHLY recommend going back!
Came in for an oil change on Saturday November 4th and waited for over 2 hours to get my vehicle back. This was my first experience coming to the Uftring Ford automall...I definitely will not be back to this place.
Brady Andrews was great. I knew what I wanted and what I needed on my trade to make the deal work for me. It was quick easy and no pressure.
I purchased a 17 Ford Focus RS with the help of Shannon Talley what a great experience! She was very helpful communicated great especially since I had to do most of the deal over the phone. Everyone at the dealership was great no pressure, finance was a breeze wasn't stuck in there for hours going of warranties I didn't want we found what worked for me and we were on our way. If your looking to purchase a new vehicle you can't go wrong here A++ in my book!
We didn't have a clue as to what we wanted we just knew we needed a vehicle. We had a budget and we needed to stay close to it. James Mc Carter showed us used and new vehicles. He let us drive a few and we decided on a 2017 Ford Escape!! He was so knowledgeable and patient with us! I will buy from him again and tell all of my friends!
Just bought a new 2017 Subaru Outback from AJ and couldn't have had a better car buying experience. AJ was professional, knowledgeable and, best of all, his no hard sell demeanor was refreshing and much appreciated. We are very happy with the new Outback and AJ will certainly have our return business when we get the next one. Bob & Lynne Cafferty
I ask a lot of questions about the Subaru Outback and Josh Noll answered all of them. I think the most important feature on the Outback to me was the safety it provided to avoid an accident. Another thing I liked about the dealership was from Josh to all the people I came into contact with was the professional and willingness to help you. I am very please with Outback, in fact I love it.
John Applen helped us find our perfect SUV. We went in and told him what we were looking for and gave our contact information. Within a week of searching he contacted us with a vehicle coming in that may be what we were looking for. We went and looked at it and bought it the same day. John was great about goin at our pace with no pressure. He gave us time to discuss things over privately and answered all our questions.
We had a great experience with Uftring auto mall Rob Applegate was our sales person and when we met we didn't know what to expect.we talked about the Edge that we were looking at we test drove it three times different days to make sure that this was right.Rob made sure that he went out of his way to make everything right for us.we enjoyed working with Rob.thank you so much we really appreciate working with you.
We made a big move over to buying a Subaru Outback due to two main reasons. The quality of the car and it's excellent reviews- but more importantly was the qualities of our salesman. He treated us with kindness, did not push us in making a decision, had extensive knowledge about the many options on the car we were debating on and finally, was able to answer our questions without saying 'I think so' or making us feel inferior. Ask for John Applen - you will not be disappointed! Jim & Barb Howard
This is the second vehicle that we bought from Ollie at Uftring. Highly recommend shopping there and hitching up with Ollie. He is very personable and a straight shooter. We feel comfortable when dealing through him. We will probably return there when it is time for our next vehicle purchase.
Frank was awesome from beginning to end. I had many questions and request. He was very prompt on his response times and fulfilled all of my expectations. I will without a doubt go back to him when it's time for a new car.
Honesty for one,sincere and confidence in the product and respect for the customer. Thanks again and I will be back again for my next one
My first time dealing with Uftring. It was a very good experience! Josh Noll met my needs and was not pushy. I would defiantly recommend him.
I had a wonderful experience buying a car all by myself as a widower. Thanks Ollie you are the best. I love my Subaru!Thank you.
A couple years ago I purchased a Subarau CrossTrek Hybrid from AJ and have been extremely impressed with the quality of service he delivers. AJ doesn't just sell you a car, he becomes your coach and advocate for any car need that arises. When I decided to downsize from the SUV to an Impreza, AJ again stepped up to listen and understand and make sure to deliver exactly the right car for me. He's always there for his cutomers.
Josh Noll was personable, and knowledgeable about the vehicles when my DH and I came to test drive a Subaru Forester or a Ford Escape. The Subaru Forester was the best fit for us. Josh listened to our needs, and helped us choose the right vehicle for us. The process to buy was explained every step of the way. No heavy-handed business here!
My salesman is named AJ. He was very helpful in the process of buying my new car. Even though I pretty much knew exactly what I wanted it was nice to have someone that seemed as excited about the car I was purchasing as I was. He kept me informed and was very knowledgeable.
PJ Adair was easy to understand and easy to relax with. He made you comfortable without being a pushy salesman. He was knowledgeable about the 2016 Subaru that we bought as far as accessories and other information. He was recommended to us by our daughter who had purchased a car with him a few years ago. We have dealt with Uftring's in the past and bought from them before they started having the specialty dealerships and not as many. We never had problems in the past and hope to not have any problems in the future with their work.
This is the 3rd vehicle I have purchased from Mr. Chad Allen and the Uftring Auto Mall. I was looking for a specific vehicle, 2016 Mustang, Eco-Boost, Convertible. Chad researched and found one to my liking within about a week.
I got an excellent deal, great trade-in, and superior rebates. As a matter-of-fact, Chad called me within days after my purchase and told me Uftring had found another rebate I qualified to get, and I got it!
This type of service is truly exceptional and why I will keep going back.
By the way, I had checked with other dealer websites, ... Read More DealerRater - May 11, 2016
We bought a used 2015 Ford from Josh, and had a great experience. He was very patient with us as we worked with out of state financing and licensing. Very knowledgable and kind.
AJ was amazing and great to work with, and made my car buying experience easy and enjoyable. I didn't know a lot about Subaru, but by the end of my first visit, I was convinced this was the car brand for me. Knowledgeable and patient, AJ worked with me to find the car that worked best. While I waited for my car to arrive, he kept in touch by giving me status updates. I felt extremely well taken care of from the minute I walked into the showroom until I drove the car home.
We had been shopping online for an automobile for a while when we decided to stop by Uftring and check out a couple we had seen online. Rob made himself totally available to answer any and all of our questions. We purchased a vehicle that same afternoon, without speaking to any other dealer or salesman, we didn't feel that we needed to. He is very personable and we left with the car that we both agreed was best for us and our needs. Thanks again for the positive experience. (Our grandson Sutton gives Rob a double thumbs up too) ... Read More DealerRater - May 9, 2016
Brad Cecil was great to deal with. He took the time to get to know us and what we were looking for in a new car. We are enjoying our new Forester and feel good about the experience after the deal was done.
My first encounter with Uftring was at the Auto Show. I meet with AJ who took the time to discuss my needs in depth and explain the many great features of the Subaru lineup. He was knowledgeable & passionate about the product without being pushy! Uftring was the only dealership at the auto show that took the time with me. Great service! AJ had great follow up and continued the same quality customer service at my test drive. I appreciate his kindness and thorough introduction to my new car and the rest of the team at Uftring that I worked ... Read More DealerRater - May 5, 2016